Ownership Structure:
• Hiver App (Australian company; owner and operator of Hiver)
• Pacha Studios (development studio; developer of the Hiver app)
• Hiver (the app product)
ABN: 17 929 737 261
Email: hello@hiverapp.com.au
Last Updated: 25 March 2026

Welcome to Hiver ("Hiver," "we," "our," or "us"). These Terms of Use govern your access to and use of the Hiver mobile application, website, and related services (collectively, the "Services"). By downloading, installing, accessing, or using the Services, you agree to these Terms, our Privacy Policy, and our End User Licence Agreement (EULA). If you do not agree, do not use the Services.

You must be at least 16 years old to use Hiver and must not use Hiver if you are under 13 in any circumstance. If you are under the age of majority in your jurisdiction, you represent that you have any permission required by law from a parent or guardian. You must provide accurate information, maintain the security of your account and device, and are responsible for activity that occurs through your account unless caused by our breach or another person gaining access due to our fault. We may require reasonable verification steps where necessary for safety, security, fraud prevention, or legal compliance.

Hiver is a user-generated social and creative challenge platform. Users may create hives, submit photos and videos, publish captions and comments, post to Buzz, build profiles, and interact with other users. You retain ownership of content you create, but you are solely responsible for ensuring you have all rights, permissions, and lawful authority needed to upload, share, or otherwise make that content available through the Services. Content shown in the Services may come from other users, advertisers, or integrated third-party services and may be time-limited, hidden, removed, or unavailable at any time.

By uploading, posting, or submitting content, you grant Hiver a worldwide, non-exclusive, royalty-free, sublicensable, and transferable licence to host, store, cache, copy, transcode, adapt solely for technical formatting, display, publish, distribute, communicate, and otherwise use that content as needed to operate, secure, improve, support, moderate, and promote the Services. This licence ends when the content is deleted from the Services, except to the extent copies have already been shared, archived, retained for backup, safety, audit, dispute, or legal compliance purposes, or are reasonably needed to enforce our policies or defend legal claims.

To help protect the community, we may use automated and human moderation tools, including text normalization and keyword detection, image and video safety scanning, sampled-frame or thumbnail review for videos, rate limits, account restrictions, blocking, muting, report review, and enforcement logs. Uploads may be delayed, hidden, limited, rejected, or removed while reviewed. Reports and moderation records may be stored in internal systems, including Firebase and other service-provider systems, for safety, legal, and audit purposes. We may hide content between users who block each other. We are not obliged to pre-screen all content and do not guarantee any particular moderation outcome, review timeframe, or response speed.

You agree not to:
• Post, upload, request, transmit, or otherwise make available unlawful, infringing, exploitative, deceptive, hateful, harassing, threatening, violent, sexually explicit, or otherwise prohibited content;
• Upload or solicit child sexual abuse material, grooming content, non-consensual intimate imagery, or exploitative sexual content;
• Impersonate another person, misrepresent affiliation, scam others, dox users, or solicit passwords, payment credentials, or personal data;
• Use bots, scrapers, scripts, fake engagement, or automation to manipulate the Services;
• Interfere with security, integrity, availability, or performance of the Services, including by introducing malware or attempting unauthorized access;
• Reverse-engineer, decompile, extract source code, or circumvent technical restrictions except to the extent non-excludable law permits it;
• Use the Services in violation of applicable law, sanctions, export controls, or another person's rights.

Depending on the features you use, Hiver may request access to your camera, microphone, photo library, notifications, and location. If you decline or revoke permissions, parts of the Services may not function. We also rely on third-party providers including Firebase, Google services such as AdMob and Maps-related tools, Apple platform services, and other infrastructure or analytics partners. Those providers may have their own terms and privacy notices, and parts of the Services may depend on them being available.

HivePoints and similar in-app units are promotional engagement features only. They are not money, stored value, bank accounts, investment products, or redeemable for cash. If paid digital items, subscriptions, or in-app purchases are offered, pricing, billing, refunds, cancellation, taxes, and processing may be handled by Apple, Google, or another authorized payment provider, and the relevant store or provider terms will also apply. We may change, suspend, retire, or rebalance in-app features, points, cosmetics, and rewards at any time, subject to any non-excludable rights you may have under law.

The Services, including the Hiver name, logos, branding, software, designs, user interface, text, graphics, databases, and non-user content, are owned by Hiver App, its licensors, or service providers and are protected by intellectual property and unfair-competition laws. Pacha Studios developed the Hiver app for Hiver App. Except as expressly permitted by law or by us in writing, you must not copy, reproduce, adapt, distribute, publicly display, exploit, or create derivative works from the Services or any part of them.

We may investigate suspected misuse and may remove content, hide content, refuse uploads, restrict features, suspend, or terminate accounts where we reasonably believe this is necessary for safety, legal compliance, abuse prevention, security, or enforcement of these Terms. We may also preserve or disclose relevant records where required by law or reasonably necessary to protect users, the Services, or our rights. You may stop using the Services at any time, and you may request account deletion through available in-app tools or by contacting us, subject to verification and any lawful retention obligations.

User content is supplied by users, not by us. We do not endorse, verify, or guarantee user content, user identity, legality, accuracy, quality, or availability. To the maximum extent permitted by law, the Services are provided on an "as is" and "as available" basis, and we do not promise uninterrupted availability, error-free operation, permanent storage, successful delivery, or complete security. Features, availability, ranking, visibility, and compatibility may change over time.

Nothing in these Terms excludes, restricts, or modifies any guarantee, condition, warranty, right, or remedy implied or imposed by law, including under the Australian Consumer Law, that cannot lawfully be excluded. Subject to that, and to the maximum extent permitted by law, we exclude liability for indirect, incidental, consequential, special, exemplary, or punitive loss, and for loss of profits, revenue, data, goodwill, opportunity, or reputation. Where liability cannot be excluded, our liability is limited, at our option and to the extent permitted by law, to re-supplying the relevant services, repairing or replacing the relevant digital goods, or paying the reasonable cost of doing so, or otherwise to the minimum amount required by law.

To the maximum extent permitted by law, and except to the extent a claim is caused by our own negligence, fraud, wilful misconduct, or breach of non-excludable law, you agree to indemnify and hold harmless Hiver App, Pacha Studios, and their related entities, directors, officers, employees, and contractors from claims, liabilities, losses, damages, and reasonable legal costs arising from your content, your misuse of the Services, your breach of these Terms, or your violation of law or another person's rights.

These Terms are governed by the laws of Western Australia, Australia, unless a different law must apply under non-excludable local law. You agree to submit to the courts of Western Australia and courts hearing appeals from them, except where non-excludable law gives you another forum. If you have a concern, complaint, or legal notice, contact us first at hello@hiverapp.com.au

Hiver grants you a limited, non-exclusive, revocable, non-transferable, non-sublicensable licence to download, install, and use the App for your personal, lawful use on devices you own or control, subject to these legal terms and any applicable platform usage rules.

If you obtained the App through Apple’s App Store, Apple’s Standard Licensed Application End User License Agreement may also apply to the extent required by Apple. To the extent there is a conflict, the mandatory Apple terms apply for Apple-distributed copies. Apple and its subsidiaries are third-party beneficiaries of this EULA for Apple-distributed copies, and Apple is not responsible for providing maintenance or support services for the App except to the extent required by law.

You may not:
• Copy, modify, or create derivative works of the App;
• Reverse-engineer, decompile, or attempt to derive source code or underlying ideas or algorithms (except where permitted by law);
• Rent, lease, lend, sell, redistribute, or sublicense the App;
• Circumvent security, technical restrictions, or access controls.

All rights not expressly granted are reserved by Hiver App and its licensors. You do not acquire any ownership interest in the App or in non-user content made available through it. We may release updates, patches, upgrades, or fixes, and some updates may be required for continued access, compatibility, safety, or legal compliance.

This EULA continues until terminated by you or us. We may suspend or revoke this licence if you breach these terms, misuse the App, or where reasonably necessary for safety, security, platform compliance, or legal reasons. On termination you must stop using the App and, where required, delete or uninstall it.

This EULA is governed by the laws of Western Australia, Australia, subject to any mandatory consumer or platform-law protections that cannot lawfully be excluded.

This Privacy Policy explains how Hiver collects, uses, stores, discloses, and otherwise handles personal information in connection with the Services. We aim to comply with applicable privacy and data-protection laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and to apply reasonable safeguards for users globally.

We may collect:
• Account and contact data such as email address, username, display name, avatar, and profile information you provide;
• User content such as photos, videos, captions, comments, Buzz posts, messages, reports, reactions, hive participation, and related metadata;
• Safety and moderation data such as reports you submit, blocked and muted accounts, moderation outcomes, enforcement history, and abuse-prevention logs;
• Device, network, diagnostics, and usage data such as device identifiers, app version, crash logs, IP address, coarse location inferred from network, push-token data, and analytics events;
• Location data, including precise location where you enable location-based features such as location hives, maps, geofencing, or nearby alerts;
• Advertising and attribution data such as ad impressions, performance data, and identifiers used for advertising or measurement where permitted;
• Transactional data about digital purchases or entitlements if paid features are offered through an app store or authorized payment provider. We do not intentionally store full payment-card numbers.

We collect information directly from you when you create an account, build a profile, upload content, request support, submit a report, make a purchase, enable permissions, or contact us. We also collect information automatically when you use the Services and from providers that help us operate the Services, such as Firebase, Apple, Google, app stores, map/location providers, analytics tools, and advertising providers.

We use information to:
• Provide, operate, maintain, secure, troubleshoot, and improve the Services;
• Create and manage accounts, profiles, hives, uploads, social features, and notifications;
• Enable posting, storage, ranking, recommendation, and display of user content;
• Personalize feeds, suggestions, and experiences;
• Detect, review, prevent, and enforce against abuse, fraud, platform misuse, unsafe content, and other policy breaches;
• Process reports, blocks, mutes, moderation decisions, appeals, and safety investigations;
• Serve ads, manage ATT-related choices, and measure advertising performance;
• Process purchases, entitlements, refunds, support, and account requests;
• Understand usage through analytics and diagnostics;
• Comply with legal obligations.

For safety and compliance, we may use automated and human review tools to assess text, images, videos, account activity, and reports. This may include text normalization to identify abusive or exploitative language and image or video safety classification, including thumbnail or sampled-frame review for videos. These tools help us detect sexual exploitation, nudity, graphic violence, threats, hate speech, harassment, fraud, and related abuse. Automated systems can make mistakes, and we may review, reverse, or escalate decisions where appropriate. We may retain moderation evidence and logs for safety, audit, legal, and dispute purposes.

Where required on iOS, we request permission using Apple’s App Tracking Transparency (ATT) framework. If you authorize tracking, ads may be personalized and measurement may use advertising identifiers where supported. If you do not authorize tracking, we request non-personalized advertising where available. Your ATT choice does not stop core Hiver functionality, but some advertising and measurement features may be reduced.

We may share information with:
• Service providers that help us operate the Services, such as cloud hosting, authentication, storage, moderation-support tooling, notifications, analytics, mapping/location, and advertising providers;
• App-store operators, payment processors, and platform providers where needed to deliver the Services or process transactions;
• Other users, to the extent you choose to make profile or content information visible through the Services;
• Law enforcement, regulators, courts, or other authorities where required by law or reasonably necessary to protect safety, rights, property, or the integrity of the Services;
• A buyer, investor, lender, or successor entity in connection with a merger, acquisition, financing, restructuring, or asset sale.
We do not sell personal information for money. Some advertising or analytics processing may still constitute “sharing” under some laws.

Your data may be processed or stored outside Australia, including in the United States, Singapore, and other countries where service providers operate.

We use reasonable safeguards but cannot guarantee complete security. Data is retained as necessary for operations, legal obligations, disputes, and backups.

You may request access, correction, deletion, or export of your data depending on applicable laws. Contact hello@hiverapp.com.au

Contact hello@hiverapp.com.au If unresolved, Australian users may contact the OAIC.

Hiver is not intended for users under 16 and must not be used by anyone under 13.

We may update this Privacy Policy. Continued use means acceptance.

If you believe content infringes your rights, contact (your email) with sufficient detail. We may remove content and restrict users.

Users must not post:

• Child exploitation content
• Non-consensual imagery
• Hate speech or harassment
• Violence or threats
• Fraud or scams

We may remove content and ban users.

Severability, no waiver, entire agreement, assignment, and electronic communication terms apply.

© 2026 Hiver App
Hiver is owned and operated by Hiver App
Developed by Pacha Studios
Hiver is a trademark of Hiver App
Use of the Services signifies acceptance of these terms