Hiver App – Legal Information

Entity: Hiver App
ABN: 17 929 737 261
Contact Email: hello@hiverapp.com.au
Last Updated: 26 December 2025

By using Hiver, you agree to the Terms of Use, End User Licence Agreement (EULA), and Privacy Policy below.

Welcome to Hiver App (“Hiver,” “we,” “our,” or “us”). These Terms of Use govern your access to and use of the Hiver mobile application, website, and services (collectively, the “Services”).
By downloading, installing, accessing, or using Hiver, you agree to be bound by these Terms, our Privacy Policy, and our End User Licence Agreement (EULA). If you do not agree, do not use the Services.

You must be at least 16 years of age to use Hiver, and you must never be under 13 in any case. If you are 16–17, you represent that you have any required permission from a parent/guardian under your local laws.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate information and keep it up to date.
We may suspend, restrict, or terminate accounts that we reasonably believe violate these Terms or applicable law.

Hiver is a user-generated content platform. Content shown in the app (photos, videos, captions, comments) is uploaded by users. You are solely responsible for what you upload and share.
When you choose to create or upload content, Hiver may request device permissions (such as camera, microphone, and photo library/gallery). If you deny or revoke permissions, some features (like capturing/uploading media) may not function.
Uploads may occur in the background depending on your device/network. You are responsible for any carrier/data charges and for ensuring you have the rights to upload the content you post.

By uploading, posting, or submitting content, you grant Hiver a worldwide, non-exclusive, royalty-free, sublicensable, transferable licence to host, store, cache, reproduce, adapt (solely for formatting/display), publish, display, distribute, and make your content available in connection with operating, improving, and promoting the Services.
This licence continues until you delete the content from the Services, except to the extent the content has been shared with others and they have not deleted it, or to the extent we must retain it for legal, safety, dispute, or backup purposes.

You agree not to:

• Post or share content that is illegal, sexually explicit involving minors, exploitative, hateful, harassing, threatening, defamatory, or otherwise objectionable;
   
• Engage in harassment, impersonation, fraud, or attempts to obtain others’ personal information;
   
• Promote violence, self-harm, illegal activity, or exploitation;
   
• Upload malware, viruses, or attempt to disrupt the Services;
   
• Use bots/scrapers/automation to manipulate engagement, rankings, or system behavior;
   
• Attempt to bypass access controls, reverse-engineer, decompile, or otherwise extract source code, algorithms, or proprietary elements;
   
• Interfere with or compromise security, integrity, or performance of the Services.

Some Hives are time-limited by design (for example, Hives that expire after 24 hours or after a set number of days). When a Hive expires, associated submissions may be deleted automatically. This is expected behavior and not a defect.

HivePoints are an in-app engagement system only. HivePoints:

• Are earned through in-app participation;
   
• Are not money, do not represent a stored value, and have no cash value;
   
• Are not redeemable or exchangeable for money;
   
• Are not sold via external payment methods;
   
• Do not unlock paid digital content outside of Apple’s approved mechanisms.
  Any redemption code functionality and any code-based unlocking of digital features have been removed from the Services.
   

Hiver may display ads and uses analytics to understand usage and improve the app. On iOS, where required, we request permission using Apple’s App Tracking Transparency (ATT) framework.
If you allow tracking, advertising may be personalized. If you choose “Ask App Not to Track,” we request only non-personalized ads where supported. Your choice is respected, and the core app remains functional regardless of your selection.

All rights, title, and interest in and to the Services—including the Hiver name, logos, trademarks, designs, user interface, source code, features (including Hives and HivePoints), and proprietary systems—are owned by Hiver App and/or its licensors and are protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, publicly display, create derivative works from, or otherwise exploit any portion of the Services except as expressly permitted by us in writing.
You may not develop, market, or operate a product or service that substantially copies or imitates the distinctive features, look-and-feel, or functionality of Hiver in a way that causes confusion or misappropriates our goodwill (unfair competition / passing off).

The Services may rely on third-party providers (for example, Firebase services and Google Mobile Ads/AdMob). Your use of the Services may be subject to those providers’ terms and privacy practices. We are not responsible for third-party services outside our reasonable control.

To the maximum extent permitted by law, the Services are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure.

To the maximum extent permitted by law, Hiver and its owners, officers, employees, contractors, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or reputation.
To the extent liability cannot be excluded under applicable consumer laws (including Australian Consumer Law), our liability is limited to the remedies required by those laws (for example, resupply of services or the cost of resupply), at our option.

You agree to indemnify and hold harmless Hiver and its affiliates from any claim, loss, liability, damages, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your content; (b) your use of the Services; (c) your breach of these Terms; or (d) your violation of any rights of another person or entity.

We may suspend or terminate your access to the Services at any time if we reasonably believe you have violated these Terms, our policies, or applicable law. Upon termination, any licences granted to you end immediately.

These Terms are governed by the laws of Western Australia, Australia. Where legally permitted, disputes should first be raised with us at hello@hiverapp.com.au.
Nothing in these Terms excludes non-excludable rights you may have under applicable consumer laws.

For legal queries, contact: hello@hiverapp.com.au

Hiver grants you a limited, non-exclusive, non-transferable, revocable licence to install and use the App for personal, non-commercial use, subject to these terms and all applicable App Store rules.

You may not:

• Copy, modify, or create derivative works of the App;
   
• Reverse-engineer, decompile, or attempt to derive source code or underlying ideas/algorithms (except where permitted by law);
   
• Rent, lease, lend, sell, redistribute, or sublicense the App;
   
• Circumvent security or access restrictions.

All rights not expressly granted are reserved by Hiver. You do not acquire any ownership interest in the App or its content.

We may provide updates, patches, or changes. Some updates may be required for continued use of the App.

We may revoke this licence at any time if you breach these terms. Upon termination you must cease use and uninstall the App.

This EULA is governed by the laws of Western Australia, Australia, subject to any mandatory consumer law protections.

This Privacy Policy explains how Hiver collects, uses, and protects personal information when you use the Services. We comply with applicable privacy laws, including the Privacy Act 1988 (Cth) and Australian Privacy Principles, and we apply reasonable safeguards for global users.

We may collect:

• Account Data: email, username, profile details you provide;
   
• User Content: photos, videos, captions, comments, and related metadata;
   
• Technical Data: device and app information, diagnostics/crash logs, IP address, approximate location (where provided by ad/analytics SDKs), and usage analytics;
   
• Advertising Data: ad impressions, performance, and identifiers used for advertising and measurement (including via Google Mobile Ads/AdMob).
  We use third-party services such as Firebase (Auth, Firestore, Storage, Analytics, Remote Config, Cloud Messaging) and Google Mobile Ads (AdMob).

When you choose to create or upload content, Hiver may request access to:

• Camera (capture photos/videos),
   
• Microphone (record audio with video),
   
• Photo Library/Gallery (select existing media).
  Permissions are used only to provide these features. You can deny/revoke permissions in device settings; some features may not function without them.

We use information to:

• Provide, operate, and maintain the Services;
   
• Enable posting, storage, and display of user content;
   
• Personalize feeds and improve app experience;
   
• Provide safety and moderation, detect abuse, and enforce policies;
   
• Serve ads and measure performance;
   
• Understand usage through analytics and improve features;
   
• Comply with legal obligations.

Where required on iOS, we request tracking permission via Apple’s App Tracking Transparency (ATT). If you allow tracking, ads may be personalized. If you do not allow tracking, we request non-personalized ads where supported.
Your ATT choice is respected and does not prevent core app functionality.

We may share information with:

• Service providers who help us operate the Services (e.g., cloud hosting, analytics, advertising);
   
• Legal authorities where required by law or to protect safety, rights, and integrity;
   
• A successor entity in a merger, acquisition, or asset sale.
  We do not sell your personal information.

Your data may be processed in countries other than where you live because our providers operate globally. We take reasonable steps to ensure appropriate safeguards are used where required.

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. If you delete your account, we take steps to delete or anonymize data, subject to legal, safety, and backup requirements.

Depending on your location, you may have rights to access, correct, delete, or export your information, or object to certain processing. Email hello@hiverapp.com.au with subject “Privacy Request.” We may need to verify your identity.

Hiver is not intended for users under 16, and never for users under 13. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it.

We use reasonable safeguards to protect information, but no system can be guaranteed 100% secure.

We may update this Privacy Policy. Material changes may be communicated in-app or on our website. Continued use indicates acceptance of the updated policy.

Hiver respects intellectual property rights. If you believe content on Hiver infringes your copyright, email hello@hiverapp.com.au with:

• Identification of the copyrighted work;
   
• A URL/screenshot/description sufficient to locate the material;
   
• Your contact details;
   
• A statement of good-faith belief;
   
• A declaration that your notice is accurate.
  We may remove material and restrict accounts of repeat infringers where appropriate.

To maintain a safe community, users must not post:

• Nudity involving minors or exploitative content;
   
• Hate speech, harassment, threats, or targeted abuse;
   
• Content promoting violence, self-harm, or illegal acts;
   
• Fraud, scams, or misleading impersonation.
  You can report content or block users in-app. We review reports and may remove content, limit visibility, or suspend/ban accounts as appropriate.
   

Zero tolerance for objectionable content and abusive users:
If you post or share objectionable content, or engage in harassment or abuse, we may immediately remove the content and suspend or permanently ban your account. If you encounter objectionable content or abusive behaviour, you can report it and/or block the user in-app.

Severability: If any clause is invalid, the remainder remains enforceable.
No Waiver: Failure to enforce a provision is not a waiver.
Entire Agreement: These Terms, the EULA, and the Privacy Policy constitute the entire agreement.
Assignment: We may assign rights/obligations to a successor.
Contact: hello@hiverapp.com.au for all legal notices.

© 2026 Hiver App. All rights reserved. “Hiver™” is a trademark of Hiver App (ABN 17929737261).